CTH Level 3 Foundation Diploma in Tourism and Hospitality (QCF)

Students will be able to gain access to the first year of selected university degrees, or to any of the Level 4 CTH Diploma programmes. It is also a free-standing qualification for those who wish to enter employment at team member level.

Course Objective

      Students will be able to gain access to the first year of selected university degrees, or to any of the Level 4 CTH Diploma programmes. It is also a free-standing qualification for those who wish to enter employment at team member level.

Course Outcome

      The course combines practical career-based elements with a number of essential underpinning management disciplines that will be invaluable as the individual’s career progresses. The course is therefore an ideal preparation for immediate employment in the sector.

Course Structure

    • Duration of study:
      Twelve (12) months
      (6 Months Academic + 6 Months Industrial Attachment)

    • Modules: Four (4) Modules

      • Essentials of Human Resources and Business Computing in Tourism and Hospitality

      • Essentials of Marketing and Customer Relationships in Tourism and Hospitality

      • Tourism and Hospitality

      • Industrial Attachment - Essentials of Tourism and Hospitality Operation

       

    • Mode of Teaching:
      Classroom-based, Industrial attachment

    • Teacher Student Ratio:
      1: 90

    • Medium of Instruction:
      English

    • Format:
      Full-time

Industrial Attachment

      The Industrial Attachment provides students the opportunity to undergo 6 months internship in the hospitality or tourism industry. Typical establishments range from small businesses such as restaurants, boutique hotels and travel agencies through to large, globally recognized hotel chains. Students will be able to apply their academic learning via hands-on learning in real life scenarios.

      The Industrial Attachment forms a critical part of the overall assessment. Students are expected to complete their work-based assessment during this 6 month period.

      A training work permit is required to undertake the Industrial Attachment. The application for training work permit is subject to approval by the Ministry of Manpower. Students who do are unable to secure the training work pass will have to successfully complete and submit assignments for the modules under IA.

Course Modules and Outline

      Essentials of human resources and business computing in tourism and hospitality (EHRTH):

      This unit aims to introduce learners to the essentials of human resources in tourism and hospitality. Learners will understand the organisation of staff in tourism and hospitality, the principles of leadership, motivation and equal opportunities and the use of IT in tourism and hospitality.


      Essentials of marketing and customer relationships in tourism and hospitality (EMCRTH):

      This unit aims to introduce learners to marketing, sales and customer relationships in the tourism and hospitality industry. Learners will understand how a hospitality or tourism business is affected by external factors in which it operates. They will understand the key concepts of marketing and sales techniques. Learners will gain an understanding of the importance of customer care. Learners will develop skills to enable them to deliver effective customer service and to identify areas for improvements.


      Tourism and hospitality industry (THI):

      This unit aims to introduce learners to the tourism and hospitality industry. Learners will understand the types and characteristics of different hotel and food service providers. Learners will also understand the roles and functions of different delivery channels operating within the industry and will be able to gain an insight into how the industry has developed and is likely to develop in future.


      Industrial Attachment - Essentials of tourism and hospitality operations (ETHO):

      This unit aims to introduce learners to a range of functions within the tourism and hospitality industry i.e. front office, housekeeping, food and beverage operations, destination analysis and tour guiding operations.

Graduation Requirements

    Students will be awarded the CTH Level 3 Foundation Diploma in Tourism and Hospitality (QCF) by CTH, if they achieve at least a Pass grade in all modules of the examination.

Admission Requirements

    Applicants should possess the following minimum requirements:

    • Minimum 17 years old at time of registration; and

    • Minimum (C6) in English ‘O’ Levels or equivalent; or

    • CTH Level 2 Diploma;or

    • Pass in English Proficiency Test; and

    • Minimum 3 GCE O Level credits (minimum C6 in any 3 subjects) or NITEC (in any field) or equivalent

    For Mature Candidates

    • Are 30 years and above at the time of registration; and
    • Have at least 8 years of verifiable working experience; and

    • Provide a detailed resume with contact details of past and present employers

Required Documents

    • Application Form

    • Passport Photocopy of Applicant

    • Certified Copy of Highest Qualification Certificates and Transcripts

    • 2 Passport Size Photograph

    • CV (For Mature Candidates)

Course Fees

    Course Fees

    Price ($SGD)

    Course Registration Fee

    100

    Tuition Fee

    3640

    Student Membership Fee (CTH)

    125

    Course Material Fees

    350

    Medical Insurance

    120

    Student Pass Application and Issuance Fee

    180

    Fee Protection Scheme

    200

    (A) Total Course Fees Payable

    4715

    CTH Examination Fee

    335

    Institution Registration Fee

    50

    (B) Total Institution Fee + Exam (CTH)

    385

    Total Course Fees Payable + (Total Institution Fee + Exam) = (A) + (B)

    5100

    Miscellaneous Fees

    Price (SGD)

    Student Pass Renewal Processing Fees

    200

    School Application Fees (Non-refundable)

    100

    Medical Check-Up

    50

    Re-Mark Examination Fee / Certificate Reprint

    150

    Re-Examination Fee / Late Entry Exam Fee (per module)

    100

Course Assessment

    Module Code

    Module Title

    Assessment Mode

    EHRTH

    Essentials of Human Resources and Business Computing in Tourism and Hospitality

    Closed Book Written Examination – 100%

    EMCRTH

    Essentials of Marketing and Customer Relationships in Tourism and Hospitality

    Closed Book Written Examination – 100%

    THI

    Tourism and Hospitality Industry

    Assignment – 100%

    IA – ETHO

    Essentials of Tourism and Hospitality Operations

    Assignment – 100%

    Note:

    • Individual units can be graded either as fail, pass, merit or distinction. However, the qualifications are not subject to grading. The qualifications are either achieved or not achieved.

Overall Module and Written Examination Grade

    Level

    Failure criteria

    Pass criteria

    Merit criteria

    Distinction criteria

    Level
    3

    Students who fail:

    To achieve a pass grade (40% to 59%) students must:

    To achieve a merit grade (60% to 79%) students must:

    To achieve a distinction grade (80%+) students must:

    • have major weaknesses or have not fulfilled the CTH academic regulations

    • do not meet the requirements of the assessment criteria and learning outcomes of the unit

    • provide wholly descriptive answers with no interpretation or evaluation

    • supply little or no evidence of the application of theory

    • write in a poor standard of presentation, grammar, spelling, use of English and work lacks a coherent structure

    • do not offer references for sources

    • demonstrate awareness and understanding of issues in the area of study

    • interpret and evaluate information

    • apply theory that is relevant to the area of study

    • use basic research and investigative techniques

    • present work that is neat, clear and logical, with sources clearly referenced.

    • meet the requirements of the assessment criteria and learning outcomes

    • demonstrate a level of understanding of key issues in the area of study

    • interpret and evaluate correctly key concepts and models

    • apply a range of theories relevant to the area of study

    • use a range of research and investigative techniques

    • produce work that is well presented, clear and well structured, with sources clearly referenced.

    • meet the requirements of the assessment criteria and learning outcomes

    • in depth understanding and knowledge of relevant issues and their implications in the area of study

    • good level of interpretation and evaluation of concepts and models

    • some evidence of original thinking

    • the application of a range of theories in different contexts

    • use of a range of research and investigative techniques to solve problems

    • well argued conclusions or recommendations

    • presentation of work is neat, clear, well-structured and coherent, with sources clearly referenced.

    • meet the requirements of the assessment criteria and learning outcomes

REGISTERED WITH CPE FOR PERIOD:
08 AUGUST 2018 TO 07 AUGUST 2022
BRN: 200514560H

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