CTH Level 4 Diploma in Tourism Management (QCF)

CTH Level 4 Diploma will provide an understanding of fundamental operational aspects and a knowledge of the key tourism management principles involved.

Course Objective

      CTH Level 4 Diploma will provide an understanding of fundamental operational aspects and a knowledge of the key tourism management principles involved.

Course Outcome

      The course combines practical career-based elements with a number of essential underpinning management disciplines that will be invaluable as the individual’s career progresses. The course is therefore an ideal preparation for immediate employment in the sector.

Course Structure

    • Duration of study:
      Twelve (12) Months
      (6 Months Academic + 6 Months Industrial Attachment)

    • Modules: Five (5) Modules

      • Travel and Tourism Operations

      • Travel Geography

      • Essentials of Finance in Tourism and Hospitality

      • Global Tourism and Hospitality

      • Industrial Attachment— Travel and Tourism Supervision, Destination Analysis, Customer Service Management in Tourism and Hospitality

       

    • Mode of Teaching:
      Classroom based, Industrial Attachment

    • Teacher Student Ratio:
      1: 90

    • Medium of Instruction:
      English

    • Format:
      Full-time

Industrial Attachment

      The Industrial Attachment provides students the opportunity to undergo 6 months internship in the hospitality or tourism industry. Typical establishments range from small businesses such as restaurants, boutique hotels and travel agencies through to large, globally recognized hotel chains. Students will be able to apply their academic learning via hands-on learning in real life scenarios.

      The Industrial Attachment forms a critical part of the overall assessment. Students are expected to complete their work-based assessment during this 6 month period.

      A training work permit is required to undertake the Industrial Attachment. The application for training work permit is subject to approval by the Ministry of Manpower. Students who do are unable to secure the training work pass will have to successfully complete and submit assignments for the modules under IA.

Course Modules and Outline

    Travel and Tourism Operations (TTO): 
    This unit covers assessing the tourism sector and the factors that affect participation in tourism, delivering travel and tourism services and tour guiding services.
     

    Travel Geography (TG):
    This unit covers understanding the features of travel geography, patterns of domestic and international tourism and the nature of tourism destinations.
     

    Finance in Tourism and Hospitality (EFTH): 
    This unit enables students to gain an understanding of main sources of finance, to understand the relationships between cost volume and profit, to carry out specific costing practices and make recommendations on prices and interpret business performance using recognised tools.
     

    Global Tourism and Hospitality (GTH): 
    This unit covers understanding the size and scope of the global tourism and hospitality industry, the food and accommodation sub-sectors it, the issues and influences affecting it and the growth of global tourism and hospitality brands.
     

    Industrial Attachment (IA):

    Travel and Tourism Supervision:
    This unit covers managing a travel agency, managing tour provision and managing staff performance.
     

    Destination Analysis:
    This unit covers understanding the principles of destination analysis, carrying out a destination audit and assessing the factors that affect tourism destination development.
     

    Customer Service Management in Tourism and Hospitality:
    This unit covers the management of customer service operations, managing the resolution customers’ queries and complaints, analysing the effectiveness of customer service in hospitality or tourism and understanding the use of quality systems in the tourism and hospitality industry.

Graduation Requirements

      Students will be awarded the CTH Level 4 Diploma in Tourism Management QCF by CTH, if they achieve at least a Pass grade in all modules of the examination.

Admission Requirements

    Admission Requirements

    • Minimum 17 years old at time of registration; and
    • Minimum C6 in English ‘O’ Levels or equivalent; or
    • Pass English Proficiency Test; and
    • Minimum 2 GCE A Level credits (minimum Grade D in any 2 subjects) or equivalent; or
    • CTH Level 3 Diploma

     

    For Mature Candidates

    • Are 30 years and above at the time of registration; and
    • Have at least 8 years of verifiable working experience; and
    • Provide a detailed resume with contact details of past and present employers

     

    All applications are subject to the School’s assessment of eligibility for entry into the programme.

Required Documents

    • Application Form

    • Passport Photocopy of Applicant

    • Certified Copy of Highest Qualification Certificates and Transcripts

    • 2 Passport Size Photograph

    • CV (For Mature Candidates)

Course Fees

    Course Fees

    Price ($SGD)

    Course Registration Fee

    100

    Tuition Fee

    4220

    Student Membership Fee (CTH)

    115

    Course Material Fees

    450

    Medical Insurance

    120

    Student Pass Application and Issuance Fee

    180

    Fee Protection Scheme

    200

    (A) Total Course Fees Payable

    5385

    CTH Examination Fee

    665

    Institution Registration Fee

    50

    (B) Total Institution Fee + Exam (CTH)

    715

    Total Course Fees Payable + (Total Institution Fee + Exam) = (A) + (B)

    6100

    Miscellaneous Fees

    Price (SGD)

    Student Pass Renewal Processing Fees

    200

    School Application Fees (Non-refundable)

    100

    Medical Check-Up

    50

    Re-Mark Examination Fee / Certificate Reprint

    150

    Re-Examination Fee / Late Entry Exam Fee (per module)

    100

Course Assessment

    Course Assessment

    Module Code

    Module Title

    Assessment Mode

    TTO

    Travel and Tourism Operations

    Closed Book Written Examination – 100%

    TG

    Travel Geography

    Closed Book Written Examination – 100%

    FTH

    Finance in Tourism and Hospitality

    Closed Book Written Examination – 100%

    GTH

    Global Tourism and Hospitality

    Assignment – 100%

    IA

    Travel and Tourism Supervision

    Assignment – 100%

    Destination Analysis

    Assignment – 100%

    Customer Service Management in Tourism and Hospitality

    Assignment – 100%

     

     

    Note:

    Individual units can be graded either as fail, pass, merit or distinction. However, the qualifications are not subject to grading. The qualifications are either achieved or not achieved.

Overall Module and Written Examination Grade

    Level

    Failure criteria

    Pass criteria

    Merit criteria

    Distinction criteria

    Level
    4

    Students who fail:

    To achieve a pass, students must:

    To achieve a merit grade (60% to 79%) students must:

    To achieve a distinction grade (80%+) students must:

    • do not meet the requirements of the assessment criteria and learning outcomes of the unit

    • meet the requirements of the assessment criteria and learning outcomes

    • meet the requirements of the assessment criteria and learning outcomes

    • use, analyse and interpret quantitative and qualitative data to develop coherent arguments

    • apply a range of theories in different contexts

    • demonstrate the use of a range of academic research sources

    • make sound judgements that accord with theories and concepts in the area of study

    • use established problem solving techniques within the area of study

    • present work that is neat, clear and well structured, with clearly referenced sources

    • meet the requirements of the assessment criteria and learning outcomes

    • apply a detailed knowledge of the theories, trends and issues within the area of study drawn from a range of academic research

    • evaluate the selection of approaches, models and tools in the area of study

    • demonstrate the use of a range of academic research sources

    • communicate the results of work convincingly, supported by structured and coherent arguments

    • adapt and synthesise established problem solving techniques

    • make sound judgements that accord with theories and concepts in the area

    • present work that is professional and coherent, with clearly referenced sources

REGISTERED WITH CPE FOR PERIOD:
08 AUGUST 2018 TO 07 AUGUST 2022
BRN: 200514560H

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