Students will be able to gain access to the first year of selected university degrees, or to any of the Level 4 CTH Diploma programmes. It is also a free-standing qualification for those who wish to enter employment at team member level.
Course Structure
Duration of study:
Twelve (12) months
(6 Months Academic + 6 Months Industrial Attachment)
Modules: Four (4) Modules
Essentials of Human Resources and Business Computing in Tourism and Hospitality
Essentials of Marketing and Customer Relationships in Tourism and Hospitality
Tourism and Hospitality Industry
Industrial Attachment - Essentials of Tourism and Hospitality Operations
Mode of Teaching:
Classroom-based (inclusive of the following – face-to-face classroom lectures, peer interactions, individual assignments, case studies, group study and in-class exercises) and Industrial attachment
Teacher Student Ratio:
1: 90
Medium of Instruction:
English
Format:
Full-time
Industrial Attachment
The Industrial Attachment provides students the opportunity to undergo 6 months internship in the hospitality or tourism industry. Typical establishments range from small businesses such as restaurants, boutique hotels and travel agencies through to large, globally recognized hotel chains. Students will be able to apply their academic learning via hands-on learning in real life scenarios.
The Industrial Attachment forms a critical part of the overall assessment. Students are expected to complete their work-based assessment during this 6 month period.
A training work permit is required to undertake the Industrial Attachment. The application for training work permit is subject to approval by the Ministry of Manpower. Students who do are unable to secure the training work pass will have to successfully complete and submit assignments for the modules under IA.
Course Modules and Outline
Essentials of Human Resources and Business Computing in Tourism and Hospitality (EHRTH):
This unit aims to introduce learners to the essentials of human resources in tourism and hospitality. Learners will understand the organisation of staff in tourism and hospitality, the principles of leadership, motivation and equal opportunities and the use of IT in tourism and hospitality.
Essentials of Marketing and Customer Relationships in Tourism and Hospitality (EMCRTH):
This unit aims to introduce learners to marketing, sales and customer relationships in the tourism and hospitality industry. Learners will understand how a hospitality or tourism business is affected by external factors in which it operates. They will understand the key concepts of marketing and sales techniques. Learners will gain an understanding of the importance of customer care. Learners will develop skills to enable them to deliver effective customer service and to identify areas for improvements.
Tourism and Hospitality Industry (THI):
This unit aims to introduce learners to the tourism and hospitality industry. Learners will understand the types and characteristics of different hotel and food service providers. Learners will also understand the roles and functions of different delivery channels operating within the industry and will be able to gain an insight into how the industry has developed and is likely to develop in future.
Industrial Attachment (IA):
Essentials of Tourism and Hospitality Operations (ETHO):
This unit aims to introduce learners to a range of functions within the tourism and hospitality industry i.e. front office, housekeeping, food and beverage operations, destination analysis and tour guiding operations.
Admission Requirements
Applicants should possess the following minimum requirements:
Minimum 17 years old at time of registration; and
Minimum (C6) in English ‘O’ Levels or equivalent; or
Pass in English Proficiency Test;or
CTH Level 2 Diploma; and
For Mature Candidates
Have at least 8 years of verifiable working experience; and
Provide a detailed resume with contact details of past and present employers
All applications are subject to the School’s assessment of eligibility for entry into the programme.
Course Fees
Course Fees
Price ($SGD)
Course Registration Fee
100
Tuition Fee
3655
Student Membership Fee (CTH)
125
Course Material Fees
350
Medical Insurance
120
Student Pass Application and Issuance Fee
180
Fee Protection Scheme
200
(A) Total Course Fees Payable
4730
CTH Examination Fee
570
Institution Registration Fee
50
(B) Total Institution Fee + Exam (CTH)
620
Total Course Fees Payable + (Total Institution Fee + Exam) = (A) + (B)
5350
(Prices above are inclusive of GST)
Miscellaneous Fees
Price (SGD)
Student Pass Renewal Processing Fees
216
School Application Fees (Non-refundable)
324
Medical Check-Up
54
Re-Mark Examination Fee / Certificate Reprint
162
Re-Examination Fee / Late Entry Exam Fee (per module)
108
Late Payment Fee (per month)
54
(Prices above are inclusive of GST)
Course Assessment
Module Code
Module Title
Assessment Mode
EHRTH
Essentials of Human Resources and Business Computing in Tourism and Hospitality
Closed Book Written Examination – 100%
EMCRTH
Essentials of Marketing and Customer Relationships in Tourism and Hospitality
Closed Book Written Examination – 100%
THI
Tourism and Hospitality Industry
Assignment – 100%
IA
Industrial Attachment
Essentials of Tourism and Hospitality Operations
Assignment – 100%
Note:
Individual units and the qualifications will be graded either as fail, pass, merit or distinction.
Overall Module and Written Examination Grade
Level
Failure criteria
Pass criteria
Merit criteria
Distinction criteria
Level
3
Students who fail:
To achieve a pass grade (40% to 59%) students must:
To achieve a merit grade (60% to 79%) students must:
To achieve a distinction grade (80%+) students must:
have major weaknesses or have not fulfilled the CTH academic regulations
do not meet the requirements of the assessment criteria and learning outcomes of the unit
provide wholly descriptive answers with no interpretation or evaluation
supply little or no evidence of the application of theory
write in a poor standard of presentation, grammar, spelling, use of English and work lacks a coherent structure
do not offer references for sources
demonstrate awareness and understanding of issues in the area of study
interpret and evaluate information
apply theory that is relevant to the area of study
use basic research and investigative techniques
present work that is neat, clear and logical, with sources clearly referenced.
meet the requirements of the assessment criteria and learning outcomes
demonstrate a level of understanding of key issues in the area of study
interpret and evaluate correctly key concepts and models
apply a range of theories relevant to the area of study
use a range of research and investigative techniques
produce work that is well presented, clear and well structured, with sources clearly referenced.
meet the requirements of the assessment criteria and learning outcomes
in depth understanding and knowledge of relevant issues and their implications in the area of study
good level of interpretation and evaluation of concepts and models
some evidence of original thinking
the application of a range of theories in different contexts
use of a range of research and investigative techniques to solve problems
well argued conclusions or recommendations
presentation of work is neat, clear, well-structured and coherent, with sources clearly referenced.
meet the requirements of the assessment criteria and learning outcomes
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