Students will be able to gain access to the second year of selected university degrees, or to any of the Level 5 CTH Diploma programmes. It is also a free-standing qualification for those who wish to enter employment at team member level.
Course Structure
Duration of study:
Twelve (12) Months
(6 Months Academic + 6 Months Industrial Attachment)
Modules: Five (5) Modules
Travel and Tourism Operations
Travel Geography
Finance in Tourism and Hospitality
Global Tourism and Hospitality
Industrial Attachment— Travel and Tourism Supervision, Destination Analysis, Customer Service Management in Tourism and Hospitality
Mode of Teaching:
Classroom-based (inclusive of the following – face-to-face classroom lectures, peer interactions, individual assignments, case studies, group study and in-class exercises) and Industrial Attachment
Teacher Student Ratio:
1: 90
Medium of Instruction:
English
Format:
Full-time
Industrial Attachment
The Industrial Attachment provides students the opportunity to undergo 6 months internship in the hospitality or tourism industry. Typical establishments range from small businesses such as restaurants, boutique hotels and travel agencies through to large, globally recognized hotel chains. Students will be able to apply their academic learning via hands-on learning in real life scenarios.
The Industrial Attachment forms a critical part of the overall assessment. Students are expected to complete their work-based assessment during this 6 month period.
A training work permit is required to undertake the Industrial Attachment. The application for training work permit is subject to approval by the Ministry of Manpower. Students who do are unable to secure the training work pass will have to successfully complete and submit assignments for the modules under IA.
Course Modules and Outline
Travel and Tourism Operations (TTO):
This unit covers assessing the tourism sector and the factors that affect participation in tourism, delivering travel and tourism services and tour guiding services.
Travel Geography (TG):
This unit covers understanding the features of travel geography, patterns of domestic and international tourism and the nature of tourism destinations.
Finance in Tourism and Hospitality (FTH):
This unit enables students to gain an understanding of main sources of finance, to understand the relationships between cost volume and profit, to carry out specific costing practices and make recommendations on prices and interpret business performance using recognised tools.
Global Tourism and Hospitality (GTH):
This unit covers understanding the size and scope of the global tourism and hospitality industry, the food and accommodation sub-sectors it, the issues and influences affecting it and the growth of global tourism and hospitality brands.
Industrial Attachment (IA):
Travel and Tourism Supervision:
This unit covers managing a travel agency, managing tour provision and managing staff performance.
Destination Analysis:
This unit covers understanding the principles of destination analysis, carrying out a destination audit and assessing the factors that affect tourism destination development.
Customer Service Management in Tourism and Hospitality:
This unit covers the management of customer service operations, managing the resolution customers’ queries and complaints, analysing the effectiveness of customer service in hospitality or tourism and understanding the use of quality systems in the tourism and hospitality industry.
Admission Requirements
Admission Requirements
For Mature Candidates
All applications are subject to the School’s assessment of eligibility for entry into the programme.
Course Fees
Course Fees
Price ($SGD)
Course Registration Fee
100
Tuition Fee
4850
Student Membership Fee (CTH)
150
Course Material Fees
500
Medical Insurance
120
Student Pass Application and Issuance Fee
180
Fee Protection Scheme
300
(A) Total Course Fees Payable
620
CTH Examination Fee
900
Institution Registration Fee
100
(B) Total Institution Fee + Exam (CTH)
1000
Total Course Fees Payable + (Total Institution Fee + Exam) = (A) + (B)
7200
Miscellaneous Fees
Price (SGD)
Student Pass Renewal Processing Fees
216
School Application Fees (Non-refundable)
324
Medical Check-Up
54
Re-Mark Examination Fee / Certificate Reprint
162
Re-Examination Fee / Late Entry Exam Fee (per module)
108
Late Payment Fee (per month)
54
Course Assessment
Course Assessment
Module Code |
Module Title |
Assessment Mode |
TTO |
Travel and Tourism Operations |
Closed Book Written Examination – 100% |
TG |
Travel Geography |
Closed Book Written Examination – 100% |
FTH |
Finance in Tourism and Hospitality |
Closed Book Written Examination – 100% |
GTH |
Global Tourism and Hospitality |
Assignment – 100% |
IA |
Travel and Tourism Supervision |
Assignment – 100% |
Destination Analysis |
Assignment – 100% |
|
Customer Service Management in Tourism and Hospitality |
Assignment – 100% |
Note:
Individual units and the qualifications will be graded either as fail, pass, merit or distinction.
Overall Module and Written Examination Grade
Level
Failure criteria
Pass criteria
Merit criteria
Distinction criteria
Level
4
Students who fail:
To achieve a pass, students must:
To achieve a merit grade (60% to 79%) students must:
To achieve a distinction grade (80%+) students must:
do not meet the requirements of the assessment criteria and learning outcomes of the unit
meet the requirements of the assessment criteria and learning outcomes
meet the requirements of the assessment criteria and learning outcomes
use, analyse and interpret quantitative and qualitative data to develop coherent arguments
apply a range of theories in different contexts
demonstrate the use of a range of academic research sources
make sound judgements that accord with theories and concepts in the area of study
use established problem solving techniques within the area of study
present work that is neat, clear and well structured, with clearly referenced sources
meet the requirements of the assessment criteria and learning outcomes
apply a detailed knowledge of the theories, trends and issues within the area of study drawn from a range of academic research
evaluate the selection of approaches, models and tools in the area of study
demonstrate the use of a range of academic research sources
communicate the results of work convincingly, supported by structured and coherent arguments
adapt and synthesise established problem solving techniques
make sound judgements that accord with theories and concepts in the area
present work that is professional and coherent, with clearly referenced sources
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